FAQ
Questions families ask first.
Everything you need to know before your first Saturday. Still curious? Talk to a real human.
Why don't you allow drop-off?+
Because better-together is the whole point. A caregiver from your household stays with your child at every adventure. Kids learn more, friendships form faster, and parents meet parents. We are not a daycare, camp, or babysitting service — the relationship is family-to-family.
What if my child is shy or neurodivergent?+
You're welcome here. We label adventures 'sensory-friendly' or 'high-energy' so you can choose well, and our hosts gently make space for kids who need a slower entry. Many of our families' kids start shy and end up raising their hands first.
How do you choose your helpers?+
Civic partners are personally vetted by the founder. Paid hosts clear a background check before they ever meet your family. We curate for people who genuinely love teaching kids — firefighters, librarians, farmers, dentists, and more.
What if it rains?+
Every adventure has a weather backup, and we post the weather call by 7 AM that morning. Some adventures move indoors; others shift to the following Saturday.
How does pricing work for multiple kids?+
Our Multi-Child tiers cover up to three kids in the same household for one price — 'one number for the whole crew.' Bigger families aren't penalized per head.
Can I cancel anytime?+
Yes. Cancel any time, self-serve, effective at the end of your current billing period.
Do you offer a free trial?+
During our launch season we offer an optional 14-day no-charge trial with a card on file. Reach out and we'll get you set up.
What's included at each tier?+
Explorer includes 1 Signature Saturday a month; Adventure Society includes 2 plus the community channel and recap emails; Concierge includes 3 plus founder access and birthday concierge. Compare every feature on the Memberships page.
Can grandparents or visiting family join us?+
Yes — extra adult tickets are available for festivals, and members can host visiting family with a day-pass once a year. A caregiver from your household is still required.
Do you offer gift memberships?+
We do — 3, 6, or 12-month prepaid gift memberships. The recipient activates and signs the Member Expectations acknowledgement.
How do you handle photos of my kids?+
Photo consent is opt-in per child in your member profile. Civic partners may have their own photography rules, which we always honor.
How do payments work?+
At checkout you'll pick your tier and pay easily by credit/debit card via PayPal or by Venmo. There are no setup fees, and you can upgrade, downgrade, or cancel anytime.